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In order to use our virtual event platform, and get the best possible user experience, our supplier (NexTech AR) recommends the following:
The operating system (OS) needs to support one of the below browsers. Operating systems and browsers should be patched and up to date. While we try to support all browsers and devices, there are some limitations as the technology market is rapidly expanding and amount of devices out there. If you have a concern regarding a specific internal system or spec, please inform someone on your NexTech AR team so we can test prior to your event. We also cannot guarantee internet speeds on the users end which may result in poor performance, long page load-times, or poor video quality.
Recommended minimum browser version (or higher) for BEST possible user experience
Does NOT work in previous to the versions below:
NOT recommended or supported browsers:
Internet Explorer, Chromium
In order to improve the user experience and browser performance, you can take a few simple steps.
If your browser/device shows poor performance, here are a few things to do or check:
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