Do you have questions about the EXPO? We have answers. Here are a compilation the most frequently asked questions and their answers:

General Information
Shipping & Booth Set-Up


General Information

  • Where is the event held?

    The event is held at the Palais des Congrès de Montréal in Montreal, Quebec, Canada.

    Freight Entrance:
    Loading Docks - Hall 220
    163 Saint-Antoine St. West
    Montréal, Québec, H2Z 1H2

    Public Entrance:
    201 Viger avenue West
    Montréal, Québec, H2Z 1X7

  • What are the EXPO Show dates & hours?

    The EXPO will be open at the following:

    Date Hours
    Sunday, May 2 Opening Ceremony 16:30-17:00
    Sunday, May 2 17:00-20:00
    Monday, May 3 10:00-17:00
    Tuesday, May 4 10:00-17:00

    NOTE: The technical sessions continue Wednesday, May 5, 2021 however The EXPO dismantling begins at 5PM Tuesday May 4th

  • When will the Exhibitor Manual / Decorator Kit be available?

    The Exhibitor Manual & Decorator Kit will be available on the Convention & EXPO webpage, December 2020.

  • What is the best way to stay in-the-know about the CIM EXPO information?

    All pertinent information will be emailed to your company’s main contact. Consult this page for updates or email mbell@cim.org

  • When does exhibitor registration open?

    Exhibitor Registration opens January 2021. This link will be live on the Convention website in January 2021.

  • When does exhibitor housing open?

    Our housing contractor (Conference Direct) is the only CIM authorized housing bureau for the Convention & EXPO. This link will be live on the Convention website in November 2020.

  • How many complimentary registrations do exhibitors receive?

    Due to COVID restrictions, for the 2021 CIM EXPO, exhibiting companies will receive 2 complimentary exhibitor registrations per 10x10 booth space. For example, if you have a 10x20 booth space, you will receive 4 complimentary registrations. NOTE: The exhibitor passes allow for complete access to ALL the technical presentations and the Plenary Session.

  • Are we required to provide a Certificate of Insurance?

    Yes! All Exhibitors must take out an insurance policy that includes a minimum coverage of $1,000,000 CDN for liability to third parties, damage to property and theft of equipment and products. The coverage must be valid for the duration of the show including set-up and dismantling periods and must show the Canadian Institute of Mining, Metallurgy and Petroleum as the CERTIFICATE HOLDER. There should be no charge for this service.

    Simply contact your company insurance broker and ask for Umbrella Coverage for a trade show, stating CIM as the Certificate Holder at the following address:

    Canadian Institute of Mining, Metallurgy and Petroleum (CIM)
    Suite 1250, 3500 de Maisonneuve Blvd. W.,
    Westmount, QC, Canada H3Z 3C1

  • What do I need to know about travel, when exhibiting in Montreal, Canada?

    If you are not a resident of Canada, be sure to have a valid passport that is not less than six months from its expiration date. In addition, you will want to research whether you need a visa, and how to go about obtaining one.

    When booking flights and accommodations, pay careful attention to the set-up and tear-down times for the show. This ensures you have plenty of time to oversee the setup and breakdown of your booth.

  • Buyers beware! What should exhibitors do when contacted by companies outside of CIM to purchase attendee lists and hotel blocks?

    Please let us know if you have been contacted by external companies claiming to be a partner of the EXPO. All official CIM Convention & EXPO suppliers are identified under the Show Service Providers List in the Exhibitor Manual.



  • How do I rent booth space?

    You can visit the floor plan HERE, choose any available space then, follow the instructions to make the request.

  • How do I rent booth furnishings?

    Booth furnishing (i.e. carpet, tables, chairs) should be rented through our Official Show Decorator, Goodkey Show Services using their Decorator Kit or their online rental service. This link will be live on the website in December 2020.

  • Can I rent a fully furnished booth?

    Yes. Goodkey Show Services offer many different types of hard-walled booths and can help with booth design and budgeting.

  • How do I rent utilities such as electrical service, internet access, rigging (sign hanging), housekeeping etc.?

    All utilities are rented through the Palais des Congrès website. This link will be live on the website in December 2020.

  • How do I rent lead retrieval equipment?

    Lead retrieval can be rented from the CIM Convention registration contractor, Streampoint. This link will be live on the website in December 2020.

  • How do I rent A/V?

    Audio visual, flat-screen monitors, computers etc. can be rented from the CIM A/V contractor, FMAV. This link will be live on the website in December 2020.

Shipping & Booth Set-Up

  • How do I arrange my trade show exhibit shipment?

    There are two options when it comes to shipping. The first option is to ship your existing exhibit through CIM’s logistics manager, Goodkey Show Services. This provides you will worry-free shipping directly to your booth space. Your display will be sent to Goodkey’s advanced warehouse up to 30 days early and stored until the set-up begins. This eliminates the risk of items not arriving on time.

    Another option is to ship your exhibit directly to the venue however there will be receiving, and material handling charges applied. See the Goodkey Show Services Decorator Kit for details.

    You also have the option to hand carry your display items.

  • When can we set-up our booth display?

    Consult the Set-Up Schedule Floor Plan for dock times which will also be when your booth space will be ready to physically move in to: This link will be live on the website in December 2020.

    For displays with heavy equipment or large displays (400ft2 and larger) set-up begins Friday, April 30, 2021. Smaller displays will be scheduled for Saturday, May 1, 2021. NOTE: Sunday set-ups are for hand carry booth ONLY. There are NO forklift services as the aisle carpet will be installed Saturday night.

    All crates and displays requiring storage must be labeled and ready to move by 6PM Saturday, May 1, 2021.

  • Am I required to fill in and send a Work Authorization form (WAF)?

    If you have a display sample (i.e. pump, motor, drill, etc.) or any single piece that weighs over 1000lbs (450kgs) a WAF with schematics and all details of the footprint must be sent by February 28, 2021, available in the Exhibitor Manual.

  • Am I required to fill in an Exhibitor Appointed Contractor form (EAC)?

    If you have hired a third-party contractor to set-up & dismantle your display you are required to provide an EAC form, available in the Exhibitor Manual.



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