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ConferenceDirect is the only organization authorized by CIM to reserve hotel rooms for our attendees.
Any calls you receive from any entities claiming to work on behalf of CIM should be viewed as suspicious. Please be careful when giving out your personal information by phone.
The Official Housing Bureau for CIM 2019 Convention & EXPO is working with the hotel to fulfil your wait-listed night(s). When your reservation has been fulfilled, you will receive an updated acknowledgement via email. We will contact you on the status of your booking if your reservation has not been fulfilled within 5 - 7 business days.
Please note you will not be billed for any WAIT-LISTED nights unless they are CONFIRMED on your reservation.
Group Reservation: If you need to make 10 or more reservations, please email CIM@conferencedirect.com to obtain a sub-block request form.
Cancellation Policy: All reservations require a credit card deposit of one night's room and tax. This amount may be reflected on your credit card statement as early as April 8, 2019 (subject to change without notice). Cancellations must be made at least three (3) working days prior to your arrival date for a refund of your one night's room and tax deposit.
Contact ConferenceDirect: CIM@conferencedirect.com | 1-888-556-6909
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