Hotel reservations

This is the official hotel webpage for the CIM 2018 Convention


The only organization authorized to liaise on CIM’s behalf is Conference Direct for hotel room reservations.


Conference Direct is the official housing bureau for our convention and our one-stop room reservation central makes it seamless for you to reserve your room at the group rate. Click here to reserve your hotel room.

Any calls you receive regarding hotel reservations by any other entities claiming to have been contracted by CIM should be considered suspect. Please be cautious of information you provide over the phone.

Reserve your room

Group Reservation: If you need to make 10 or more reservations, please email to obtain a sub-block request form.

Waitlist: If your nights are not available at the time of booking, you will be waitlisted while the Housing Team works with the hotel to complete your reservation. You will receive an updated acknowledgment when your reservation has been fulfilled.

Cancellation Policy: All reservations require a deposit of one night's room and tax.  If paying by credit card, this may be reflected on your credit card statement as early as April 13, 2018 (subject to change without notice). Cancellations must be made at least three (3) working days prior to your arrival date for a refund of your one night's room and tax deposit. Please call the CIM 2018 Convention Housing Bureau at 888-556-6909 with questions or email

Key Dates:

  • Group Room Rate Cut-Off Date: Group room rates for the CIM 2018 Convention are available through April 12, 2018. No guarantee of group rates after this date at any of the host hotels. Book early for best rates and availability!
  • Reservation Modification and Cancellation Cut-off Date: You may modify or cancel reservations via the Web or the CIM 2018 Convention Housing Bureau by April 12, 2018.
  • Housing Bureau Closing Date: Effective April 12, 2018 the Housing Bureau will be officially closed. Any reservation, modification or cancellation past that date must be made with the hotels directly. We recommend you call your hotel on or after April 18, 2018 as hotels require a few days to enter all reservations in their systems.


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